Contact tivo8k

Before you message us

Two details turn a five-message conversation into a one-message one:

• The device you watch on — Firestick, Samsung TV, Android box, iPhone, MAG. The setup steps are different for each, and knowing it up front means the first reply already contains your answer.
• What you actually want — a free trial, a specific plan, help with a channel that stopped working, or a renewal. If it is a fault, tell us the exact channel name and roughly when it happened.

Response times

Support is staffed 24/7. During European and US daytime hours, replies are usually inside a few minutes. In the small hours it can be longer, but you will get an answer rather than silence, and new lines are typically created within 5–15 minutes of an order being confirmed.

A word on impostors

Several unrelated sites use the tivo8k name and copy this branding. The WhatsApp number and Telegram handle linked on tivo8k.store are the only accounts we use. If somebody contacts you from a different number, asks for payment to an account you were not given here, or pressures you to pay before you have tested anything, stop and check with us on the numbers on this page.

Common questions, answered already

Most pre-sale questions are covered on the FAQ page, the device-by-device instructions are on the setup page, and the plans and what each one includes are on the pricing page. If the answer is not there, message us — that is what support is for.